Our Case Studies

The Right Solution for the Space


We’ve been proudly serving the audio video needs of the Hudson Valley and surrounding areas for over 65 years. Through it all, we’ve always been focused on providing the right solution for the space. Take a look at some examples of our work below.

Case Study: Federal Credit Union Security System

Location:

TEG Federal Credit Union
1145 Route 9
Wappingers Falls, NY 12590

Brief Decription Of Location: This is a new branch for credit union members located near Fishkill, NY. It includes a full lobby, teller stations, bank manager’s office, and drive up.

The Challenge: TEG approached us to provide a top-notch, reliable and easy to use surveillance system to protect their staff and credit union members.  It had to be able to seamlessly integrate into their existing site-wide remote access management software, which complies to strict NYS standards. It is important for any bank to prevent robberies, protect members, and maintain data for legal action. 

The Solution:  First, we visited the client and reviewed site plans, discussed the system purpose, the location of equipment and, of course, the budget. We agreed upon a plan which included eighteen Samsung Techwin 2 Megapixel Full HD IP dome security cameras installed throughout the premises to completely cover all risk areas.  The cameras included 1080P resolution, motion detection, and DWDR to correct for bright areas caused by natural light. Next, we supplied a 64 channel 100 mbps network video recorder which easily fits into their existing network rack. It supports up to eight hard drives and does not require a monitor to set up, which makes this NVR unique.

Due to the high-profile nature of the banking industry, we are always available if any issues should arise.  This project required us to work with other trades to facilitate a smooth project from start to finish. We value the relationships we have made with TEG Federal Credit Union and continue to help with other projects as needed.

Case Study: Athletic Field Sound System

Location:
Joel Barlow High School
Redding, CT 

Brief Decription Of Location: Public High School for grades 9-12 with 891 enrolled students. They consider football one of their biggest sport programs and games are heavily attended by the local community.

The Challenge: The school had just built a new athletic field for their sports programs, but had no public address system. The challenge was to install a system that would be adequate for outdoor sound to cover both the home booth and the playing field. We had to overcome environment concerns, including trees and weather, be aware of neighboring residential areas, and make sure that we created enough sound for the entire seating area.

The Solution: First, we visited the site and performed a site analysis which included discussing the goals of the project, the size and purpose of the field, the location of needed equipment, and the budget.

Then, we developed a plan to accomplish the school’s goals. First, we installed high fidelity Community R25-94Z speakers, which are designed for athletic fields and stadiums for outdoor music and public address. Since these speakers have weather resistance and UV enclosure, they were perfect for our environment. Additionally, these speakers have 90 x 40-degree patterns as well as flexible mounting. We mounted three speakers to the front of the press box to cover the Home bleachers and field areas. 

Due to the fact that the students would be the primary users and would most likely be formally trained on the system’s use, the system needed to be intuitive. Therefore, inside the booth, we installed a simple to use tabletop audio mixer with feedback elimination. Also, there are two handheld microphones purposed to remain on the counter for announcements. Furthermore, a secondary wireless microphone is available for an announcer in the seating area or field area as needed. Moreover, all of the equipment is capable of being disconnected for winter storage within the booth. By listening to the customer, we delivered exactly what the customer desired without unnecessarily complicating the project.

 

Manufacturers Utilized:

  • Altas Sound
  • Behringer
  • Community Sound
  • Mackie
  • Middle Atlantic
  • Shure

 

Case Study: Sanctuary Sound System

Location:
St. James Church
Kingston, NY

Brief Decription Of Location: 800 Person Church, Dedicated in 1845, First Methodist Church is located in historic uptown Kingston.

The Challenge: Provide a sound system that will better serve the parishoners as well as accommodate live musical accompaniment. Increase the sound qualilty and intelligability of both spoken word and song (with music). The current system can’t be understood because of room acoustics and speaker placement.

The Solution: First, we visited the site and performed a room analysis which included room purpose discussion, and analysis of physical dimensions including length, width and ceiling height. Physical characteristics of walls, ceiling and floors, and overhead room acoustics, were also taken into account, which included slapback echo, reverberation, room ringing, and bass buildup.

It was determined we needed more exact measurements. So, we scheduled a survey with a microphone and test meter to determine exactly where the problem area was, and what was causing vocal intelligibility. We found that while reverb was present, it was at a very manageable level. The predominance of soft surfaces and upholstery absorbed most offending reflections. The issue was directivity.

Based on that, we installed a Renkus-Heinz mechanically steerable line array mounted to the ceiling. Since the chruch has so much historic value to the community, it was important the the speaker virtually disappear into the architecture. The speaker column includes three tweeters and four woofers with a 30 vertical degree and 150 degree horizonal dispersion – perfect for this application. This allowed us to raise the main speaker above the pulpit (reducing feedback from this position) and direct the audio at the listeners.

Next we installed a Renkus-Heinz 15″ Subwoofer to enhance the lower frequncies and provide better sound for the live band. We carefully employed equalization and crossover to provide a natural sound.

 

Manufacturers Utilized:

  • Crown
  • Renkus Heinz

 

Case Study: Briefing Center Renovation

Location:
IBM Corporation
Poughkeepsie, NY

Brief Decription Of Location: The Poughkeepsie Executive Briefing Center is located within the IBM Poughkeepsie main plant.  It was built for IBM clients and business partners to offer briefings, training and worships for ZSystems, software, and cloud solutions.  It consists of a client lobby, four dedicated classrooms for small private presentations, four multi-purpose rooms which are combinable into one area for larger conferences.  All spaces are then monitored and controlled by a dedicated master control room.

The Challenge:  

The client expressed how the technology was dated using only standard definition which included projectors, rear screens, standard definition switchers, video conferencing, and various rack equipment. They wanted to save everything they could for the new system without sacrificing system quality for a new High Definition upgrade. The area also included a comprehensive Crestron control system which allowed each room to either work independently or to communicate to the Master Control room when a live operator was required.  The entire system was integrated into their local intranet for remote management by the IBM staff.  They loved the system and what it could provide for their clients, but it was time to modernize so they could highlight hardware and the cloud infrastructure.

 

The Solution: Due to the fact they were so happy with the current audiovisual system, it is important to interview the client and staff to discover why they love their system and how it serves their customers. In our discoveries, we found that for the majority of the year, they had small intimate groups. Moreover, several times a year they hosted larger groups in which they opened the adjoining multi-purpose rooms that could facilitate these large meetings. Also, there were many guest presenters who use the areas with PowerPoint, which encompassed large images, excel with small text, video conferencing and they occasionally utilized audio from telephones.

Intrinsically, it was extremely valuable for our design team to build these features with expanded functionality into the modern design.  This project was very complex and the system needed to be flexible by combining different audiovisual scenario based on the room setup. We submitted a complete set of engineered drawings to discuss the project with the client.   This was very helpful for the client to trust the modern design and predict how they might use the new system.  These initial meetings set the tone for the entire project. 

 Stand-Alone Presentation: We identified the large format display as a system that was in need of an upgrade. Formerly, it utilized a rear projection booth with a 4:3 – 100” single acrylic layer that had an attached rear Fresnel lens with produced poor viewing angles and light transition. In order to facilitate the new HD formats, we reconstructed the front of the booth to use a Stewart Film Screen StarGlas 60 16:9 – 119” screen.  This screen is truly an amazing and is made of pure glass that is ambient light resistant and stain resistant with exceptionally impressive contract levels. The projector was replaced with a 3LCD short throw high brightness projector which accurately reproduces colors for presentations and displaying client logos.

The existing rack and presentation podium was reused to save money, but much of the audiovisual equipment was replaced to keep up with today’s standards and user requirements.

It was extremely important that the base functionality on each room be left intact, signifying a completely independent mode without outside assistance from support teams. In order to facilitate this goal, we installed a large format touchscreen monitor that will act as the unified central for each room.  We made sure that the user is asked the correct questions to help them throughout the presentation.  This was accomplished through a customized interface design with direct input from the client, which resulted in a great interface with limited need for support training.

The interface allows for a preview of all sources before they have routed to the projection system an important requirement.  Undoubtedly, they have a myriad of sources to select from, including: 

  • Resident Computer with Wireless Keyboard
  • Laptop inputs including HDMI and VGA
  • Blu-ray Located in master control – shared resource
  • DirecTv located in master control – shared resource
  • Independent Audio Conferencing
  • Video Conference master control – share resource

Next, we needed to upgrade the existing audio microphones to defeat room feedback and ventilation room noise issues. This was accomplished by using eight small profile discrete wireless boundary microphones which were placed in various locations based on need. One great feature of the specified microphones utilized is the alert beep which notifies the user that they are moving the microphone out of normal proximity – a feature that greatly reduces lost and stolen microphones. The base units that our team set in place last the entire day without a battery charge, which is important due to the fact that most of their training sessions last the entire day. When the conference is completed, all microphones will be neatly placed back into the charging base for the next presentation. 

 Master Control Room: Throughout large gatherings and high-profile events, it is necessary for the support team to assist, monitor, and support many simultaneous events at the same time based on need.  This may suggest:

  • Classrooms working in standalone mode
  • Four multi-purpose rooms working as one or any combination thereof
  • Classroom rerouted for overflow participating in extra-large events

In order to accomplish these multiuse events, in the master control room, we installed four racks of audiovisual equipment including control processors, digital signage processors, HD matrix switchers, and share source equipment. Understandably, a user could instantly become overwhelmed due to the complexity of the system, but this was taken into consideration during design phase which greatly affected the overall design, position of equipment, and user interface control.

The system installed is easy to control, with a straightforward interface that is controlled by a 24” touchscreen, making complex functions easier to understand and therefore accomplished with ease. In order to monitor each space, we installed four small spot monitors at the seated position for easy viewing.  Unquestionably, each monitor and all room functions are controlled using the touchscreen which assuredly helps with support during presentations or instructor problems. During special circumstances, the touchscreen can take the system out of normal operation and route any source to any endpoint, signifying that it can handle anything that the presenters request.

Additionally, any presentation can be recorded digitally using standalone recorders which record presentations in 1080P and then can be copied to a standard thumb. Many times, these presentations are emailed or given directly to numerous attendees for their use.

Hallway Displays: During participant lunch breaks, the hallway spaces are utilized to capture the visitor’s attention which makes the time spent more enjoyable. Custom digital signage presentations featuring still images and videos are produced in-house by the client. It was determined that it was of high importance to capture the visitor’s attention, meaning that all time was productive. Likewise, it gave an opportunity to highlight the best practices for current and future purchases. Furthermore, it was important to maintain ease of use while still allowing each presentation to be to each client.

This was an enjoyable and challenging project that contained several subsystems working as one.

 

Manufacturers Utilized:

  • Cisco
  • Clearone
  • Crestron
  • Crown
  • Directv
  • Epson
  • Extron
  • LG
  • Middle Atlantic
  • Pakedge
  • Renkus Heinz
  • Revolabs
  • Stewart Filmscreen

 

All we can say is WOW! This product is living up to its reputation and more. Brad was awesome! A top-notch installer with tons of information.

Rob R.

Project Manager, S&O Construction Services

Team is just great! They did an awesome job and really took their time to make sure it is as great as it is.

John S.

I found Hugh’s to exceed our expectations. They anticipated our expectations. They anticipated our concerns and exceeded our expected results.

William C.

President, TAI Corporation

Hugh's Audio Video